Globolosys

Communications Platform as a Service (CPaaS)

Communications Platform as a Service (CPaaS) is a cloud-based solution offered by Globolosys Outsourcing™. Our CPaaS offering provides businesses with a platform, APIs, and SDKs to embed communication capabilities into their applications or services. Here are some key features of our CPaaS solution:

Voice Communication:

Integration of voice calling functionality into applications or services.
Outbound and inbound voice call capabilities with programmable control.

Messaging Services:

SMS and MMS messaging capabilities to enable two-way communication.
Programmable messaging APIs for sending and receiving messages.

Video Communication:

Integration of video calling capabilities into applications or services.
Real-time video communication with high-quality audio and video.

Chat Services:

Real-time chat functionality for interactive messaging within applications.
Group chat capabilities for collaboration and team communication.

WebRTC Support:

Web Real-Time Communication (WebRTC) support for browser-based audio and video communication.
Enabling secure and reliable real-time communication within web applications.

Interactive Voice Response (IVR) Systems:

Creation and management of IVR systems to provide interactive phone menus.
Customizable IVR flows for automated call handling.

Phone Number Services:

Provisioning and management of phone numbers for voice and messaging services.
Number porting, call routing, and other phone number-related features.

Integration and Customization:

APIs and SDKs for seamless integration with existing applications and services.
Customizable communication workflows to meet specific business requirements.

Our CPaaS solution empowers businesses to enhance their communication capabilities and enable rich, interactive experiences within their applications or services. With easy-to-use APIs and robust SDKs, developers can quickly integrate voice, messaging, video, and chat functionalities, adding value to their applications and improving customer engagement. Contact us today to learn how our CPaaS offering can elevate your business communication.